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wood Products
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  Coconut Shell Products
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  Gold Platted Products
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  Leather Products
  Brass Products
  Mother Of Pearl Products
  Bamboo Dining Mats
Are your prices negotiable?
We are always willing to consider discounts for multiple loads of mixed goods or bulk purchases of individual products.
How long will it take to make my order?
This will depend on the size and complexity of the order itself. Please let us know the quantities and codes of the items that you require so that we can advise a production schedule.
Do you provide samples of your products?
We can supply samples of most items on chargeable basis. If you require the samples to be sent by DHL, Fedex,UPS, etc, one we confirm sample are ready to send please ask your courier of choice to call us to pick them up.
Do you hold stock of your products?
We do not hold stock of any items, the production of every order begins upon receipt of a 50‰ deposit.
Do you offer credit terms?
We do not offer any credit terms. Please remember, you are purchasing at source at a price that is far lower than you would pay locally in your own country.
I have other suppliers in India. Can you help to consolidate their orders with yours so that I can send everything as a single shipment?
Sure, let us know who they are and we'll liaise with them to make sure that all of your orders are sent as one shipment.
How much will the shipping charges be?
This will depend on the size of your shipment and the method of shipping. When inquiring about shipping charges, we kindly request that you let us know the codes and quantities of the items you are interested in ordering, your chosen method of shipping, air or sea, and your nearest international port or airport. This will not obligate you in any way, but it will enable us to obtain a quotation based on the information provided.
Can you give me exclusivity on your products?
Subject to your orders reaching an agreed amount, we may be able to grant you exclusivity for our own exclusive designs in either, your Town, State or Country. For many other items that are on general sale here in Indonesia, we are unable to offer an exclusivity deal.
Why don't you state your prices on your website?
We are a business to business company. We are actually asked by many customers to not state our prices on our website. The reason being that our customers do not want their customers to see how much they are paying for our products. We request that customers submit a price request form to us as we would like to know what kind of customer has an interest in our products, where they are from, their line of business, etc. That helps us to tune in to our customers needs and provide them with more information of new products when they become available. It also helps us to verify whether or not an inquiry is from a bona fide business.
How can I pay for my order?
For orders placed from outside of India, we only accept payment by telegraphic transfer. We require a 50‰ deposit at the time that your order is placed with us with the remainder payable upon completion of the order and prior to shipment of the said goods.
My question is not in the above list. Can I contact you with more questions that I have?
We shall be pleased to answer any of your questions. We are approachable and friendly, so please feel free to contact us at any time.
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